Team Leader : Final Control Centre

Company e.tv
Reference # etv076
Published 08/10/2019
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
e.tv is South Africa’s biggest independent, free-to-air television channel.
With over 16 million viewers, e.tv appeals to all races, ages and income groups and is the most viewed English language channel in the country.
We are the destination of choice for local and international entertainment, a place where viewers can come together to set their imaginations free.

Job Functions Media
Industries Broadcasting / Transmitting,Media
The incumbent would be required to managing all FCC operations to ensure the smooth running of all transmission services from the eMedia playout facilities and providing operational support for all channels. Managing FCC staff and coordinating work schedules which ensure that a high standard of proactive monitoring is maintained across channels.

1.Operations Management
-Ensuring the smooth running of all services originating from eMedia playout facilities and providing operational support for all channels.
-Managing the input and output of information in the control room.
-Maintaining a high standard of proactive monitoring and consistently ensuring that services are broadcast according to schedule and with high quality.
-Diagnosing and analysing faults within a highly technical environment and working to tight deadlines.
-Coordinating and implementing solutions when and if required.
-Documenting and tracking of all issues affecting FCC operations.
-Planning, developing and updating operating procedures.
-Ensuring that standard operating procedures are communicated to all team members and implemented.
-Attending to all technical matters arising from FCC.

2.System Control
-Ensuring that all issues related to the automation system and transmission equipment are reported to Engineering. Following up on issues until they are resolved.
-Supporting the coordination of hand over and hand back of live systems for changes or maintenance whilst ensuring systems are fully operational.
-Ensuring that the controllers are operating the automation and transmission equipment in the correct manner.

3.Workflow Management
-Planning and developing workflows to improve the operating processes and efficiency of the departments.
-Patrolling and checking for problems, monitoring progress and transmission quality.
-Transferring knowledge and information to final control teams.

4.Analysis and Reports
-Investigating faults reported by transmission controllers on shift and ensuring that the point of origin has been identified and resolved. Providing feedback where solutions are pending.
-Providing timeous and accurate reports of all broadcasts related issues.
-Liaising with relevant stakeholders for solutions.
-Directing staff in the development, analysis and preparation of reports.
-Following e.tv’s policies and procedures, participate in e.tv’s objective to be a safe and healthy workplace, and reporting any issues to GM: On Air Operations.

5.Employee Management
-Supporting the goals, strategic plans and management decisions.
-Ensuring that all team members are in compliance with company policies and procedures.
-Recruiting, inducting and training of new employees.
-Monitoring employee performance; counselling, coaching or correcting as appropriate.
-Maintaining Attendance Records.
-Compiling shift roster for all FCCs and ensuring that it is followed.
-Acting as a stand-by person when there is a shortage of resources.
-Scheduling and conducting department meetings.
-Maintaining of team work and staff discipline.
-Motivating and encouraging optimal performance from all staff.
-Conducting performance reviews with staff and design development plans.
-Setting achievable and agreed performance standards.

A Film and Television qualification would be advantageous
A minimum of 5 years experience in a similar environment
A minimum of 3 years experience as a Senior Transmission Controller
Job Closing Date 15/10/2019
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Last Updated: 12-9-2019 []
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